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Why & How to Request Original & Inforce Illustrations

  • Writer: LIR TEAM
    LIR TEAM
  • Mar 14
  • 5 min read
Laptop on a wooden table displays "Time for Review" in bold text. Nearby, a small potted plant adds greenery. Bright, modern setting.
Cash value life insurance policies like Whole Life and Indexed Universal Life (IUL) are built on projections and assumptions.

Life insurance policies that focus on cash value accumulation, such as Whole Life and Indexed Universal Life (IUL) policies, are often sold using projections and assumptions. These assumptions can significantly influence how the policy is designed, illustrated, and ultimately how it performs over time.


Understanding why & how to request original & inforce illustrations is one of the most important steps policyholders and financial professionals can take to verify whether a policy is performing as expected—or if adjustments may be necessary.


This is especially critical for:

  • Cash value accumulation policies such as Whole Life and Indexed Universal Life (IUL)

  • Premium financed life insurance policies

  • Policies illustrated using projected dividends or index returns

  • Policies illustrated using indexes other than the standard S&P 500

  • Policies marketed as retirement or wealth accumulation strategies


Without reviewing these illustrations, policyholders may unknowingly allow problems to compound over time.


Why & How to Request Original & Inforce Illustrations

Understanding why & how to request original & inforce illustrations begins with recognizing that cash value life insurance policies are built on assumptions—and those assumptions are built on additional assumptions.


For example:

Whole Life Policies

A Whole Life policy illustration often assumes:

  • A certain dividend rate each year

  • That the dividend rate remains relatively stable

  • That the dividend continues to support the policy’s long-term performance

  • That company experience and dividend scales do not significantly decline


However, dividends are not guaranteed, and dividend scales have changed over time depending on economic conditions.


Indexed Universal Life (IUL) Policies

An IUL policy illustration may assume:

  • A certain annual index crediting rate

  • That the cap rate or participation rate remains stable

  • That the selected index performs within projected expectations

  • That the cost of insurance charges remain manageable


But in reality:

  • Cap rates can change

  • Participation rates can change

  • Policy charges can increase

  • The index may perform very differently than the illustration assumed


This is why understanding why & how to request original & inforce illustrations is so important.


Why Reviewing These Illustrations Matters

Many policyholders do not realize something is wrong until years later, when the policy begins showing signs of stress, such as:

  • Required premium increases

  • Lower than expected cash value accumulation

  • Reduced policy performance

  • Policies projected to lapse earlier than expected


By that time, several things may have changed:

  • The policyholder is older

  • Health may have changed, making replacement difficult

  • Years of opportunity have been lost


Ignoring potential issues does not make them disappear. In fact, allowing problems to compound often makes them harder to correct later.


Regularly reviewing original and inforce illustrations helps policyholders detect problems earlier and make better decisions.


What Is an Original Illustration?

The original illustration is the projection that was provided at the time the policy was sold.


This document typically shows:

  • The original premium structure

  • How the policy was designed

  • The projected cash value accumulation

  • The assumed dividend or index crediting rate

  • The policy’s projected performance over time


Reviewing the original illustration allows you to determine:

  • Whether the policy is performing as originally illustrated

  • Whether the policy was optimally designed

  • Whether the structure may have been designed to maximize commissions rather than long-term performance


What Is an Inforce Illustration?

An inforce illustration is a projection generated by the insurance company using the policy’s current values and current assumptions.


It reflects:

  • The actual performance of the policy to date

  • The current cap rates or dividend scales

  • The current policy charges

  • A projection of how the policy may perform moving forward


The inforce illustration answers one key question:


“If the policy continues under current conditions, how will it perform in the future?”


Comparing the original illustration to the inforce illustration provides valuable insight into whether the policy remains on track.


How to Request Original & Inforce Illustrations

Fortunately, requesting these documents is relatively simple.

If you have owned a life insurance policy for more than two years and have questions about its performance, consider taking the following steps.


1. Contact the Life Insurance Company

Policyholders can call the insurance company directly and request:

  • The Original Illustration

  • The Inforce Illustration


The original illustration should have been part of the sales process and retained by the insurance company.


2. Request an Updated Inforce Illustration

Ask the insurer to generate an inforce illustration using current assumptions.


This allows you to see:

  • Whether the policy remains on track

  • Whether additional premiums may be required

  • Whether the policy could lapse under current conditions


3. Review the Policy Design

Even if the policy contract contains limited information, the illustration can help verify:

  • The policy’s structure

  • The premium funding strategy

  • Whether the policy was designed efficiently


Often the full design details appear in the illustration rather than the policy contract itself.


A Critical Step for Consumers and Financial Professionals

Understanding why & how to request original & inforce illustrations is not just helpful for consumers—it is also important for financial professionals such as:

  • CPAs

  • Estate planning attorneys

  • Financial advisors

  • Family offices


These professionals frequently encounter life insurance policies used for:

  • Estate planning

  • Business succession planning

  • Retirement income strategies

  • Premium finance strategies


Without reviewing both illustrations, it is difficult to determine whether the policy remains aligned with the original planning objectives.


Key Takeaways for Policyholders and Professionals

Cash value life insurance policies can be powerful financial tools—but only when they are properly designed and regularly reviewed.


Understanding why & how to request original & inforce illustrations helps policyholders and professionals:

  • Identify potential problems early

  • Verify whether the policy remains on track

  • Evaluate whether adjustments may be needed

  • Ensure the policy still aligns with the policyholder’s long-term financial goals


The earlier issues are identified, the more options policyholders typically have.


FAQs- Frequently Asked Questions

  1. What is the difference between an original illustration and an inforce illustration?

    An original illustration is the projection provided when the policy was first sold, showing expected performance based on certain assumptions. An inforce illustration shows how the policy is currently performing using today’s values, charges, and crediting assumptions.


  2. Why should I request an inforce illustration?

    An inforce illustration allows you to see whether your life insurance policy is still performing as expected and whether it is projected to remain sustainable under current conditions.


  3. How often should I request an inforce illustration?

    Many professionals recommend requesting an updated inforce illustration every two to three years, or sooner if market conditions or policy performance changes.


  4. Can I request these illustrations directly from the insurance company?

    Yes. Policyholders can typically contact the insurance company directly and request both the original illustration and a current inforce illustration.


  5. What if my policy is not performing as originally illustrated?

    If a policy is underperforming, options may include adjusting premiums, modifying the policy structure, or exploring other strategies depending on the policy type and current health conditions.


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Why & How to Request Original & Inforce Illustrations Matters More Today

With many life insurance policies sold using optimistic projections, understanding why & how to request original & inforce illustrations has become increasingly important. These documents allow policyholders and professionals to compare how the policy was originally designed versus how it is currently performing. Without this comparison, many policyholders may not realize potential issues until years later—when options may be more limited.

"Don't be sold—and don't own—a bad policy (life, annuity, disability, and LTC)." 

We had a survivorship policy for about 6 years and when I got my policy reviewed, I learned that I can apply for a new policy with another company via 1035 exchange with $1.6M higher coverage and longer guarantee age. This was because I was also a pilot with now more than 900hrs, and that I qualified for the best health rating at some insurance companies. Our original agent never bothered to follow-up with us to explore any other options, except to make sure we were paying our annual premiums.

Steve & Pat L., CA

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